FAQ
1) Who is Berryessa Designs? - Show
Founded in 2009, Berryessa Designs offers energy efficient environmentally products launching first with a line of LED lamps. The current team (3 of us) all have electrical engineering backgrounds so you can expect to see a blend of traditional lighting with advanced technology now and into the future.
2) What is your guiding philosophy? - Show
Create high-quality durable products which help reduce energy consumption (our carbon footprint) while also improving your health & quality of life. We believe these goals can be achieved simultaneously.
3) How can I contact you if I have a question or comment? - Show
4) What if I have an issue with my lamp? - Show
In the unlikely event you have an issue with your lamp after delivery, please send us an email at
contactus@berryessadesigns.com with a description of the problem you are experiencing and the model name of the lamp. You can expect to hear back from us within 1-2 business days.
5) How do you handle returns? - Show
Purchases are non-refundable, however you may exchange your lamp if you have any issue with it. Please contact the retail location where you made your purchase and indicate you would like to make an exchange. If you would like to view our lamps please visit our
retail locations.
6) What is the warranty period? - Show
If you have any problems with your lamp (other than normal wear and tear) within 1 year of purchase we would be happy to assist you with it. Please
contact us and include a brief description of the problem you are encountering.
7) Do you offer lamps in other styles? - Show
We currently offer just two styles of lamps at this time, however we are continually working on new designs. We welcome your input so feel free to
contact us.
8) Do you offer lamps in other colors? - Show
9) How long do the LEDs last? - Show
The LEDs are rated to maintain >70% of their original brightness for 50,000 hours of operation which translates to over 17 years of operation at 8 hours per day. LEDs will not suddenly stop functioning like incandecent bulbs, but rather fade over time.
10) Do you offer replacement LEDs? - Show
Due to our white LEDs long life time, we have yet not made a decision whether to offer replacement LEDs. This will be determined in the future by customer demand.
11) Will you offer a cool white LED version of the lamps? - Show
12) I noticed some less expensive LED lamps out there. What makes your lamps worth the money? - Show
We utilize only high quality LEDs from one of the recognized leaders in the technology. Less expensive generic LEDs are available, however they are less energy efficient, have shorter life spans and a lower color rendering index (CRI) than the LEDs we use. Additionally, our lamps are more sturdy and less prone to tip over than less expensive competitors.
13) What is the color rendering index (CRI)? - Show
Color rendering index indicates how well a light source is able to reproduce properly the colors in a photograph or on paper. The higher the number the better. Lamps with low CRI will cause the eye to view the colors incorrectly.
14) What advantages do LED lamps offer children & seniors? - Show
LEDs offer great safety advantages over any other existing lighting technology. Because LEDs are so efficient, the lamp is only warm to the touch reducing the risk of burns. It does not contain any hazardous material or glass that could be shattered. The light is flicker free and does not contain any UV or IR light which contributes to eye damage after prolonged exposure. The internal operating voltages of the LED lamp are much lower than compact fluorescent lamps reducing the risk of electrical shock should the lamp become damaged.
15) What makes LEDs so much better as a light source that compact fluorescent bulbs (CFLs)? - Show
- White LEDs achieve full brightness immediately, while CFLs require a lengthy warm-up period especially in cold temperatures
- Quality White LEDs like those used in Berryessa Design's lamps require less energy (and generate less heat) than CFLs to produce the same amount of light reducing our carbon footprint. This advantage also helps reduce the amount of air conditioning required to cool a home during the summer months.
- White LEDs have a longer lifetime than compact fluorescent lamps and therefore need to be replaced less often
- White LEDs do not emit harmful Ultra Violet and Infra Red radiation
- White LEDs do not contain hazardous chemicals like mercury used in CFLs
- White LEDs do not contain any breakable glass
16) Where do you ship? - Show
Our products are available from five retail locations in the San Francisco Bay Area. Soon we will also offer hand delivery of our products directly to customers by our employees in the counties around the San Francisco Bay Area, namely the counties of Alameda, Contra Costa, Marin, San Francisco, San Mateo, & Santa Clara. Please allow up to 7 days for delivery. By 2010, we plan to offer shipping of our products throughout the United States via UPS.
17) Where are your lamps built and where are the components sourced from? - Show
Final assembly of the lamps occurs in California. Mechanical components for the lamps are sourced from China. Semiconductor components including the white LEDs are sourced from leading manufacturers in the United States.
18) Where would i find assembly instructions? - Show
You can download the assembly instructions by clicking
here .